A process improvement demonstration is made when a 30,000-foot-level individuals chart is staged to an enhanced level of performance.
A 30,000-foot-level report-out provides a methodology to “look out the windshield” to determine what is expected from a process:
If one does not like what is expected (predicted), something needs to be done differently.
To demonstrate improvement, a process-output baseline response needs to be determined BEFORE the process change and then compared to the process-output response AFTER the change. The process is to be tracked over time to see when (and if) the process changed using 30,000-foot-level reporting.
Process Improvement Demonstration Charting: 30,000-foot-level Chart Creation
30,000-foot-level charting consists of two steps. The first step is to determine if the process has a recent region of stability, where this stability region could be six days, six weeks, six months, or six years.
If the process does have a recent region of stability, the second step is to describe how the process is performing. This process-performance-statement can then be considered a prediction statement, since the data (if nothing were to change) could be considered a random sample of the future (i.e., looking out the windshield of a vehicle).
Process Improvement Demonstration
An example 30,000-foot-level individuals chart demonstration of process improvement, for a continuous response when there is no specification is:
The statement at the bottom of the chart describes (in easy-to-understand-language) the current level of performance AFTER the process improvement.
An example 30,000-foot-level individuals chart demonstration of process improvement, for an attribute response is:
The statement at the bottom of the chart describes (in easy-to-understand-language) the current level of performance AFTER the process improvement.
Additional Information: Process Improvement Demonstration
See the PDF linked-to article below for more information about 30,000-foot-level reporting.
How to create 30,000-foot-level reporting is described in Chapters 12 and 13 of Integrated Enterprise Excellence Volume III, Improvement Project Selection: A Management and Black Belt Guide for Going Beyond Lean Six Sigma and the Balanced Scorecard:
Note: 30,000-foot-level reporting is one aspect of the Integrated Enterprise Excellence (IEE) enhanced business management system. Also, a free Minitab add-in is available for the easy creation of 30,000-foot-level charts.
Contact Us to set up a time to discuss with Forrest Breyfogle how your organization might gain much from an Integrated Enterprise Excellence (IEE) Business Process Management System and its 30,000-foot-level process improvement demonstration system.