Author name: Forrest Breyfogle

The operations management continuous improvement links below have benefited many organizations to improve their business management and processes.  

We experienced many Google fiber installation issues in our home. The following is a history of what we experienced.   At the end of this blog, I summarize our experience and describe what Google Fiber (GFiber) can do to resolve these significant and costly problems and improve customer satisfaction with all their GFiber installations.

The described digital operational excellence system can provide significant operational, customer, and financial benefits to an organization.   In an era dominated by technological disruption and market volatility, achieving operational excellence requires a strategic fusion of digital transformation with established methodologies.  

Boeing quality control failures are described in many articles. Boeing’s manufacturing quality problems run much deeper than its January 5, 2024, door plug torn from the vehicle’s fuselage in its airline’s Boeing 737 MAX 9 jet.