Is Your Management System Broken?

What would you say if someone said that current management systems are broken? Your management system? If you are intrigued and interested in learning more, you are in for a treat.In this edition of the Operational Excellence Edge ezine series, you get to meet another of the authors of Driving Operational Excellence. Forrest Breyfogle, author of 13 books in the area of process improvement, quality, and Lean Six Sigma, shares some of his unique insights on these topics and more. Forrest will share his views about Toyota’s recent struggles along with other insights you will find very useful.