Qualitative analysis for decision making when conducting attribute analyses can be deceiving. For this situation, an attribute measurement involves a yes or no response.
Qualitative Analysis for Decision Making – What Does It Tell Us?
Attribute measurement systems may be a decision to rework or accept a transaction, or it may be a review of a document for approval. This type of situation can be an everyday occurrence in organizations. This type of situation can also occur in a lean Six Sigma process improvement project. The white paper PDF article link below provides more information and the deception that can occur with this type of measurement.
Where does the assessment of a qualitative analysis decision making process occur in a lean Six Sigma DMAIC (Define-Measure-analyze-Improve-Control) process improvement roadmap?
In the enhanced lean Six Sigma process of Integrated Enterprise Excellence (IEE) the assessment of the effectiveness of current qualitative analyses occurs in the MSA (Measurement Systems Analysis) drill down of the Measure Phase:
For further information on qualitative and other Measurement Systems Analysis situations see IEE Volume III chapter 15 of the IEE 5-book set.
Contact Us to set up a time to discuss with Forrest Breyfogle how your organization could gain much from an IEE approach to the improvement of measurement systems or business management/improvement in general.