Wikipedia describes Business process management (BPM) as a “holistic management” approach to aligning an organization’s business processes with the wants and needs of clients. Additionally Wikipedia states that BPM uses a systematic approach in an attempt to continuously improve business effectiveness and efficiency while striving for innovation, flexibility, and integration with technology. This 48 slide presentation by Forrest Breyfogle will describe a system that quality practitioners and managers can use to help their organization become more competitive and increase their personal value to his/her employer.