In this paperback book, author Forrest Breyfogle provides a roadmap to big-picture business success. Integrating Business Process Management with Enterprise Process Management, Breyfogle not only helps process owners target areas of focus, but also implement the necessary changes to run an operation with less waste and more productivity.
Appendix A includes a free software app where process stability and process capability can be reported in one chart for your data!
A “click of the mouse” organizational understanding and improvement system is illustrated in Chapter 6. Appendix B provides information on how organizations can create a similar behind-the-firewall system in their business!