This manual provides answers to the quantitative exercises and some of the qualitative and team exercises found in Implementing Six Sigma, 2nd edition. As Forrest Breyfogle explains, “Defining the right problem to solve is perhaps harder than the mechanics of solving a textbook exercise. To help with this, I have included within some exercises discussions about the implication of a Smarter Six Sigma Solutions (S4) or Integrated Enterprise Excellence (IEE) approach for business problems.”
Appendix A includes a free software app where process stability and process capability can be reported in one chart for your data!
A “click of the mouse” organizational understanding and improvement system is illustrated in Chapter 6. Appendix B provides information on how organizations can create a similar behind-the-firewall system in their business!