Performance Metrics 2.0: Turning Dashboard Confusion into Strategic Clarity
Performance metrics are meant to guide businesses, but in most organizations, they do the opposite. Leaders stare at colorful dashboards packed with red-yellow-green indicators, unsure of where to focus. Metrics are reviewed in isolation, performance is judged in snapshots, and improvement efforts chase symptoms rather than root causes. The result? Misalignment, wasted effort, and missed […]
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