There have been many requests for a solutions manual to Integrated Enterprise Excellence Volume III-Improvement Project Execution: A Management and Black Belt Guide for Going Beyond Lean Six Sigma and the Balanced Scorecard. This manual, which addresses these requests, provides answers to the quantitative and some of the qualitative exercises.*Includes a CD of the data sets used, which is only available when purchasing directly from Smarter Solutions.
Appendix A includes a free software app where process stability and process capability can be reported in one chart for your data!
A “click of the mouse” organizational understanding and improvement system is illustrated in Chapter 6. Appendix B provides information on how organizations can create a similar behind-the-firewall system in their business!