Business Management System

Organizations benefit when their business management system effectively integrates key performance indicators (KPIs) and other performance measurements with the processes that created them.

The Integrated Enterprise Excellence (IEE) 9-step system provides this integration through an IEE value chain. The IEE system, an enhanced, next generation business process management methodology, also offers predictive performance metrics and a road map for analytically determining targeted strategies and improvement efforts which benefit the big picture.

Businesses can use the IEE methodology framework to achieve much success with their Operational Excellence (OE) or a lean Six Sigma deployments.

The 5 book Integrated Enterprise Excellence series provides the road maps and details to create an enhanced next generation business process management (BPM) system for organizations to enhance both their strategic and day-to-day management practices.

The Enterprise Performance Reporting System (EPRS) software provides transparent predictive performance reporting that is integrated with the processes that created them through a clickable IEE value chain.

How to Achieve Operational Excellence in Business: Austin Texas DNA Lab Testing Case Study

How to achieve operational excellence in business can be addressed through the framework of an Integrated Enterprise Excellence (IEE) business management system.  The case study below illustrates the value of an IEE approach to implement operational excellence in an organization.

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Deming Quality Management Greatest Contributions: A Summary, Webinar and How to Implement

World-acclaimed quality guru, W.Edwards Deming wrote about, spoke about and implemented organizational change and continuous improvement through strategic quality management practices. He called his this, as he titled his book, Out of the Crisis. His successful theories are studied across the globe from Japan to the U.S. What is the biggest lesson from Mr. Deming? Robert Spencer, ASQ’s Quality Management Forum Editor, has been personally trained by Deming. He will present this one-hour webinar on “Deming’s Greatest Contribution to Quality Management.”” Topics covered: – Pursuing quality – Deming’s view of the organization – Deming’s system of profound knowledge – Approach to quality management – Deming’s Plan-Do-Study-Act (PDSA) Cycle – Deming’s 14 points – Deming’s 7 deadly diseases of management – Linkage to Integrated Enterprise Excellence System and Books by Forrest Breyfogle”

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Integrated Enterprise Excellence Review by Robert Spencer

Robert Spencer, Editor of ASQ’s Quality Forum Magazine, shares his review of the Integrated Enterprise Excellence Business Management System and Books offered by Smarter Solutions. Spencer, who has an Masters of Science degree in Quality Assurance, has gained experience in business management systems since the 70s covering government, Fortune 500 corporations academia, health care and more.

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Enhanced Operational Risk Management Framework

Organizations need an operational risk management framework that is no-nonsense and reveals where and when the most appropriate actions should occur.  In addition to risk avoidance, this operational risk management plan should encourage process improvement where it is most beneficial and needs to discourage, in general, unhealthy, if not destructive, behaviors.

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Enhancing Quality in a Service Organization: Description and Webinar

Quality is a key characteristic of a successful business. But should all businesses define quality in the same way??? The typical definition involves the meeting of a specification, but what if there is no specification? How do you define quality when there are no specifications? This video will make a compelling case that if you adopt a definition of quality that involves the execution of your processes, you will not have a method to measure quality outside of the traditional manufacturing environment. View this recorded webinar and learn how to begin a quality program in your non-manufacturing business!

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Enhanced Operational Excellence Strategy Model

An operational excellence strategy model should create a business management methodology that encourages process improvement.  Operational Excellence in organizational leadership is an element that stresses usage of principles, systems, and tools that result in the sustainable improvement of key performance metrics (KPIs). Much of the operational excellence management philosophy is based on continuous improvement methodologies;

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Business Process Management Organizational Structure Example

An enhanced business process management organizational structure example is described in the linked-to article below, which was written by Forrest Breyfogle.  This writing uses a departmental  key performance indicator (KPI) metric-reporting situation to describe how to create beneficial predictive performance measurements in a function within an organization. This Metrology department KPI reporting for calibration illustration shows how

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Enhanced Business Performance Management System

An enhanced business performance management system is needed that leads to the most appropriate behaviors throughout an organization. If this is not done, much organizational efforts can be wasted and unintended consequences can result. This enhanced-business-performance-management objective can be achieved through the Integrated Enterprise Excellence (IEE) business management system.

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