The business management system book contents for Integrated Enterprise Excellence System: An Enhanced, Unified Approach to Balanced Scorecards, Strategic Planning, and Business Improvement is provided below.
This book provides an introduction to the Integrated Enterprise Excellence (IEE) Business Management System and a five-volume how-to-implement the Integrated Enterprise Excellence series.
Business Management System Book Contents (Chapters and Section Titles)
1. Challenges Facing Leaders – An Integrated Enterprise Excellence Resolution
2. Business Systems Can Stimulate the Wrong Behavior
- Performance metrics and the numbers game
- Characteristics of a good metric
- Traditional scorecards/dashboards and performance metrics reporting
- Strategic planning
- Hoshin kanri
- The balanced scorecard
- Red-yellow-green scorecards
- Stimulating the right behavior
3. Improving Management Governance and Innovation through IEE
- Overview of IEE
- IEE as a business strategy
- Integration of Six Sigma with Lean
- Day-to-day business management using IEE
- IEE and innovation
- Applying IEE.
4. Assessing Enterprise Goals and Strategic Alignment
- Do you have a strategy?
- Enterprise-process goal setting
- Strategic analyses
- Strategy development
- Strategic analyses
- Strategy development
5. Firefighting Reduction through IEE
- Metrics and the problem of the day
- Example 5.1: Culture firefighting or fire prevention?
6. Understanding Nonconformance
- Creating an enhanced results-achieving culture through wisely selected performance metrics
- Example 6.1: Red-yellow-green graphical reporting alternative
- Example 6.2: Tabular red-yellow-green graphical reporting alternative
- Example 6.2: Tabular red-yellow-green metric reporting alternative
- IEE performance scorecard/dashboard metrics that lead to the right activities.
7. Enterprise Orchestration through IEE Value Chain Scorecards and Process Standardization that has Integrated Documentation
- Processes and metrics
- Flowcharting
- Enterprise-process value chain
- Value chain drill-downs
- Enterprise process management (EPM)
- Example 7.1: Satellite-level metrics
- Example 7.2: 30,000-foot-level metric with specifications
- Example 7.3: 30,000-foot-level continuous response metric with no specifications
- Example 7.4: 30,000-foot-level attribute response metric
8. Overcoming Business Constraints and identifying opportunities through enterprise analytics
- Theory of constraints (TOC)
- Example 8.1: Theory of constraints
- Total quality management and TOC
- Enterprise data analyses
- Example 8.2: Sales personnel scorecard/dashboard and data analyses
- Example 8.3: Making the numbers assessment.
9. Implementing the IEE system – Infrastructure
- Comparison of IEE to total quality management (TQM)
- Stimulating organizational change
Appendix
List of acronyms and symbols
Glossary
More information about the book, The Integrated Enterprise Excellence System: An Enhanced, Unified Approach to Balanced Scorecards, Strategic Planning, and Business Improvement, Forrest W. Breyfogle III, Citius Publishing, 2008:
- IEE System book description
- Book Brochure
- Video Description
- Purchase book at a discount from list price
- Free E-book download
For additional information about Integrated Enterprise Excellence (IEE) see: Business Management Implementation: IEE Articles, Videos, Books
Contact Us to set up a time to discuss with Forrest Breyfogle how your organization might gain much from an Integrated Enterprise Excellence (IEE) Business Process Management System and this business management system book contents.