Building a High Performance Management System: Reporting Organizational Measurements and their Improvement
A high performance management system provides an integration of different activities to create a performance management cycle.
Key Performance Indicators
Key Performance Indicators (KPIs) are critical performance measures that are important to the business. Targets can be set for improved KPI responses; however, care must be exercised with both KPI measurement tracking and the setting of KPI goals.
So that the most appropriate behavior results, KPIs tracking needs to view that the metric is the result of processes that have variability. Organizations benefit when they use an Integrated Enterprise Excellence (IEE) 30,000-foot-level metric tracking approach for the reporting of KPIs. This high-level metric reporting approach separates the typical variability of a process-output response from unusual events. In addition, 30,000-foot-level reporting of KPIs provides a predictive process-output response for stable processes.
If a KPI 30,000-foot-level futuristic response is undesirable, process improvement efforts are need to enhance the response. Statistical indication that an improvement has been made from process-enhancement work is when an enhanced performance response is indicated in the 30,000-foot-level chart.
KPI Dashboard Software: Applications and Benefits of 30,000-foot-level Reporting
KPI dashboard software that reports process performance metrics in a 30,000-foot-level format has many advantages over traditional reporting approaches.
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KPI Reporting Video of Free App to Resolve Commonplace Control Chart, Process Capability, and KPI Reporting Issues
This KPI reporting video of a free app resolves commonplace control chart, process capability, and KPI reporting issues.
Kaizen Blitz Approach to Improve KPI and Process Performance Measurement Responses
A kaizen blitz approach to improve a KPI measurement or process output measured response that benefits the business as a whole is described in the videos below.
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KPI and Performance Metrics Reporting 2.0
Traditional KPI reporting and performance metrics reporting can lead to unhealthy if not destructive organizational behaviors. A 30,000-foot-level reporting 2.0 methodology with its free app overcomes these problems.
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Process Performance and KPI Tracking 2.0: Diabetes Measurement and Improvement Example
This process performance and KPI Tracking 2.0 example uses a colleague’s diabetes measurement data to illustrate an enhanced statistical-based process performance and Key Performance Indicator (KPI) tracking methodology that encourages and displays results from process enhancement efforts.
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KPI Report Example: Applying a Free Enhanced KPI Reporting App for Subgrouped Data
Provided is a Key Performance Indicator KPI report example that illustrates a solution to the complaint that an organization’s current KPI table of numbers and red-yellow-green scorecard reporting is ineffective and does not lead to the best behaviors; e.g., is there a current issue that needs resolving or should a process improvement effort be undertaken.
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Predictive Key Performance Indicators Examples
The following predictive key performance indicators examples illustrate the conversion of traditional KPI historical reporting to a predictive performance measurement report-out. The links below describe the details of converting dashboards that organizations are currently using to predictive performance reporting.
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Enhanced Metric Selection Process
An enhanced metric selection process and the reporting of these metrics is available through the Integrated Enterprise Excellence (IEE) Business Management System.
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Enhanced KPI Reports
Enhanced KPI reports that lead to the most appropriate behaviors are available through the Integrated Enterprise Excellence (IEE) business management system and its 30,000-foot-level performance metric reporting, which can provide a prediction statement.
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