An enhanced approach to answer the question “how to show process improvement” is provided in an Integrated Enterprise Excellence business management system’s 30,000-foot-level report-out.
Enhanced Approach for How to Show Process Improvement
Often the results from organizational process improvement efforts are statements of what was done with anecdotal comments of the benefits.
In a lean Six Sigma deployment (LSS), this process-improvement effort might be reporting a saving of 100 million dollars but nobody can find the money. In addition, in this deployment perhaps hundreds of improvement efforts were conducted but for each of these events there was no actual demonstration of how individual process output responses changed to the better because of these efforts.
What is desired is a means to demonstrate in a graphical format how the business benefited in one or more aspect from each process improvement activity.
The PDF article below illustrates a high-level process-output tracking at the 30,000-foot-level. With this tracking approach, there is to be an infrequent subgrouping/sampling plan such that the typical variability from input variables that could affect the response will occur between these subgroupings.
An infrequent subgrouping/sampling interval could be day, week, or month, where responses from differing people, departments, machines, and so forth would be captured within each subgroup. 30,000-foot-level charting does not offer timely identification of process changes but instead provides a high-level view of how the process is performing from a customer-of-the-process point of view.
For more information about the benefits of 30,000-foot-level reporting, download the published PDF article below.
Contact Us to set up a time to discuss with Forrest Breyfogle how your organization could gain much from IEE 30,000-foot-level performance report-outs.