Author name: Forrest Breyfogle

End to End Business Process Excellence

TD Bank Vice President of Process Improvement and Service Quality, Leslie Behnke, gave a keynote presentation. This speech occurred at the PEX Process Excellence Conference on January 21, 2014. She also was interviewed at the conference; Leslie’s interview was recorded and transcribed. In her presentation, Leslie described the foundation development for an end to end business process excellence

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How can YOU benefit from becoming a Master Black Belt?

Rick walks you through both the Lean Six Sigma related benefits of becoming a Master Black Belt, but also through the benefits in other areas that you can achieve. As part of this webinar, you will hear about the Smarter Solutions’ extraordinary Master Black Belt course. Listen in, and find out why so many people complete their Six Sigma journey with a MBB certification.

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Free Business Webinars Online Training

Over 50 free business webinars online training describe enhanced methodologies for the execution and integration of predictive performance measures, analytically/innovatively determined strategies, and improvement efforts that benefit the enterprise as a whole. These free recorded business webinars describe very practical concepts that can be applied immediately in both manufacturing and transactional operations. An additional live

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Business Process Management Tools and Techniques

To achieve a successful BPM deployment that meets all the objectives, organizations have a number of risky factors to avoid! Check out this paper to understand the seven deadly sins that stifle a successful BPM implementation. Learn how common practices like automation, strategic planning by a committee, and intuitive decision-making can all be detrimental to your BPM deployment and even business.

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