Author name: Forrest Breyfogle

How to Create Performance Measurements and Metrics that are Predictive

30000-foot-level Predictive Metrics, Performance Measurements /

Once a process is determined to be predictable, the next obvious question is: What is predicted for the metric? To address this in terms of percentage nonconformance, process capability and performance index (Cp, Cpk, Pp and Ppk), or sigma quality level, a specification is needed. But many metrics don’t have one. To get around this shortcoming, organizations sometimes create targets and analyze them as if they were specifications. But this practice can yield deceptive results because targets are often subjective, and then you may be playing games with these objectives. This article describes a method for reporting and improving process capability and performance when there is no specification.

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Integrated Enterprise Excellence: An Enhanced Business System

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Forrest Breyfogle discusses how the Integrated Enterprise Excellence (IEE) system works to help organizations manage scorecards, metrics, performance reporting, improvement projects, and strategic planning. IEE is an enhanced business methodology that addresses many shortcomings of current management practices. Integrated Enterprise Excellence is a nine step business system. This video briefly describes how these nine steps are used to effectively manage and drive improvements that positively impact the enterprise.

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Lean Six Sigma Improvement Project and its Benefits

DMAIC process improvement project, Lean Six Sigma, Uncategorized /

A lean Six Sigma improvement project needs to following a DMAIC roadmap so that the best lean or Six Sigma tools are used at appropriate times. A consistent define-measure-analyze-improve-control (DMAIC) roadmap is also needed so that the same approach (with all its execution details) for executing improvement projects is used across the organization. 

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Statistical Engineering in Business Management

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Described is a Statistical Engineering business management approach where a unique predictive organizational performance measurement and improvement system can be used to orchestrate efforts for addressing today’s challenges. This system provides an integrated methodology where organizations can “look out their car’s windshield” and, if they don’t like what they see, can make adjustments through targeted Lean Six Sigma and other improvement efforts that positively impact the business as a whole. This session will illustrate the application of these Statistical Engineering methods to a hospital showing how not only mean operational/financial responses can be improved and demonstrated, but how a reduction in the metric’s variability can occur as well.

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Next Generation Lean Process Improvement Methodology

Business Management System, Business Process Improvements /

Lean has a very good tool set; however, it is not a business management system. To better address the challenges of the day, organizations need an effective business management system that integrates lean tools with predictive scorecards and analytical/innovative strategies so that undertaken process improvement efforts have whole-enterprise benefits. The Integrated Enterprise Excellence1 (IEE) business management system, which is illustrated in Figure 1, accomplishes this organizational objective. In Lean Six Sigma, improvement projects are to follow a define-measure-analyze-improve-control (DMAIC) roadmap. Within the IEE system, there are two DMAIC roadmaps: Project DMAIC (P-DMAIC) and Enterprise process DMAIC (E-DMAIC). This article discusses how these roadmaps are used to integrate Lean tools into the business management system.

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Why should you add Master Black Belt certification to your resume?

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This webinar will cover the benefits related to adding a Master Black Belt (MBB) certification to your resume. We will cover the body-of-knowledge associated with this certification and how Smarter Solutions provides it in a two-week course. What will be covered: – Advanced analysis tools (For project execution and coaching, covering how and why the tools are used.) – Adult learning and instruction (To support coaching and instructional assignments.) – Business leadership skills (To provide skills to help when you have responsibility for change but no authority to drive it.) – Improvement program management (To provide insight and lessons learned related to managing the improvement program for your employer.) – Plus a chance to have any questions that you may have on Lean Six Sigma or statistics answered. Even if you are not assuming a MBB role in your job, these skills will prepare you for success in almost any business situation. We will also introduce a new analytic role being created in many businesses, that a MBB is perfectly trained to fulfill.

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Lean Six Sigma Project Selection Methodology so Enterprise KPIs Benefit

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To be competitive, organizations need continuous improvement efforts working internally and throughout their supply chains. How can this type of system be created so that it is both immediately beneficial and able to maintain its integrity through inevitable leadership and organizational changes? This article presents a clear mechanism for selecting improvement projects that benefit the business as a whole and avoids projects that profit a single silo.

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Breaking Down Silos at Work and Make Collaboration Happen

Business Process Management, Integrated Enterprise Excellence /

Have you ever seen a person or an organization doing whatever it takes to achieve their measurement goals, even if their success would be detrimental to another department or the business as a whole? Most of us have observed or experienced this form of behavior. This conduct is an unintended consequence of the traditional methods for creating performance metrics in an organization. This article discusses how IEE’s non-silo metrics and improvement efforts provide a guiding light for organizations to bridge functional boundaries and move toward achievement of the three R’s of business.

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Forrest Breyfogle – Keynote Speaker Excerpt

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In a professional career spanning over a quarter century, Forrest Breyfogle has established himself as a leading edge thinker, a prolific author, an innovative consultant, a world-class educator, and a successful business executive. He has authored or co-authored 13 books. He recently completed a five-book set, Integrated Enterprise Excellence, that provides radical management advancements in the utilization and integration of scorecards, strategic planning, and process improvement. Mr. Breyfogle was named Quality Professional of the Year for 2011 by Quality Magazine. He also received the prestigious Crosby Medal from the American Society for Quality (ASQ) in 2004 for an earlier book, Implementing Six Sigma, 2nd ed. Forrest is currently located in Austin, Texas where he founded Smarter Solutions, Inc. in 1992. *YouTube video, requires appropriate plugins.

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