Author name: Forrest Breyfogle

Individuals Control Chart (XmR chart, I chart) Reporting

Individuals control charts (I-charts or X-charts) can be used for time-series tracking of a process to determine if the process is in statistical control and can be considered stable. When a process is considered stable, it experiences only common-cause variability. When a process is not in control, special-cause conditions can be causing non-stability.

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Lean Implementation with Business System Integration

Lean has a very good tool set; however, it is not a business management system. To better address the challenges of the day, organizations need an effective business management system that integrates Lean tools with predictive scorecards and analytical/innovative strategies so that undertaken process improvement efforts have whole-enterprise benefits. The Integrated Enterprise Excellence (IEE)1 business management system, which is illustrated in Figure 1, accomplishes this organizational objective.

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How to Create Performance Measurements and Metrics that are Predictive

Once a process is determined to be predictable, the next obvious question is: What is predicted for the metric? To address this in terms of percentage nonconformance, process capability and performance index (Cp, Cpk, Pp and Ppk), or sigma quality level, a specification is needed. But many metrics don’t have one. To get around this shortcoming, organizations sometimes create targets and analyze them as if they were specifications. But this practice can yield deceptive results because targets are often subjective, and then you may be playing games with these objectives. This article describes a method for reporting and improving process capability and performance when there is no specification.

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Integrated Enterprise Excellence: An Enhanced Business System

Forrest Breyfogle discusses how the Integrated Enterprise Excellence (IEE) system works to help organizations manage scorecards, metrics, performance reporting, improvement projects, and strategic planning. IEE is an enhanced business methodology that addresses many shortcomings of current management practices. Integrated Enterprise Excellence is a nine step business system. This video briefly describes how these nine steps are used to effectively manage and drive improvements that positively impact the enterprise.

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Lean Six Sigma Improvement Project and its Benefits

A lean Six Sigma improvement project needs to following a DMAIC roadmap so that the best lean or Six Sigma tools are used at appropriate times. A consistent define-measure-analyze-improve-control (DMAIC) roadmap is also needed so that the same approach (with all its execution details) for executing improvement projects is used across the organization. 

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Statistical Engineering in Business Management

Described is a Statistical Engineering business management approach where a unique predictive organizational performance measurement and improvement system can be used to orchestrate efforts for addressing today’s challenges. This system provides an integrated methodology where organizations can “look out their car’s windshield” and, if they don’t like what they see, can make adjustments through targeted Lean Six Sigma and other improvement efforts that positively impact the business as a whole. This session will illustrate the application of these Statistical Engineering methods to a hospital showing how not only mean operational/financial responses can be improved and demonstrated, but how a reduction in the metric’s variability can occur as well.

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