Author name: Forrest Breyfogle

Creation of Deming System of Profound Knowledge Framework

Total Quality Management (TQM), Lean, and Lean Six Sigma are problem-solving methodology examples. Each of these problem solving approaches has strengths and weaknesses; however, these techniques are not an organizational governance system. Some regard governance as a collection of separate processes, or as a component of broader management or leadership processes. A more inclusive governance definition is the need for consistent cohesive management policies, processes and decision-rights throughout the enterprise. Ideally this governance system should incorporate what W. Edwards Deming referred to as System of Profound knowledge. An Integrated Enterprise Excellence (IEE) roadmap system for this accomplishment is described in a 4 book-volume series.

Creation of Deming System of Profound Knowledge Framework Read More »

Enhanced Corporate Governance Model System

The American Management Association (AMA) describes a 21st-century governance system and how a company benefited from its deployment. The 9-step framework of the described Integrated Enterprise Excellence (IEE) business management system provides a guiding-light roadmap for navigating through and beyond these challenging times. IEE provides a long-lasting system for structurally integrating healthy policy creation and deployment with a systematic blending of scorecards, strategic planning, business improvement, and control so that the enterprise as a whole benefits. IEE system goes beyond many traditional and recent management techniques such as the balanced scorecard. Acknowledgment: Posted with permission from the American Management Association as published in the Winter 2008 Edition of their MWorld Magazine.

Enhanced Corporate Governance Model System Read More »

Enhanced Lean Six Sigma Black Belt Training Material

It is important that there needs to be new understanding of exactly what role Lean Six Sigma Black Belts (BBs) should play in today’s economy. Gone are the days when businesses deployed BBs as troubleshooters. Today, BBs, together with other Six Sigma practitioners, are indispensable partners in organizationwide initiatives that are grounded strategically and implemented on a highly structured basis to meet critical organizational goals. Included is the fostering of ongoing innovation, the use of business scorecards in ways that enhance rather than inhibit organizational improvement and the establishment of priorities that allow everyone in the organization to contribute to profit improvement. In this environment, everything that matters is measured, the only measurements made are those that matter, and every metric has an owner. The organization is practicing the Three Rs of business: Everyone is doing the right thing right at the right time.

Enhanced Lean Six Sigma Black Belt Training Material Read More »

Process Capability Analysis Cpk: Understanding and a Better Way

Have you always liked capability metrics, such as Cp and Cpk, and wondered what they really said? Well maybe you are not loosing sleep over this issue, but like many statistics, capability metrics are used without a full understanding of their message. View this webinar and continue your process improvement knowledge as we discuss each of these three questions. We will focus on the application rather than the theory of these capability metrics. Yes, there will be equations and such, but only in regards to explaining the concepts.

Process Capability Analysis Cpk: Understanding and a Better Way Read More »

Enhanced Quality Management System Presentation

Specializing in coaching and consulting, we introduce to companies the next generation of Lean Six Sigma: Integrated Enterprise Excellence (IEE). With daily operations throughout the world, Smarter Solutions aspires to be the best world-class firm for designing and applying innovative enterprise-wide performance measures and business solutions.

Enhanced Quality Management System Presentation Read More »

Establishing a Long Lasting Beneficial Malcolm Baldrige Framework

Are Measurements Leading to the Right Activity? One common type of scorecard uses red, yellow, and green to show whether immediate actions are needed relative to meeting established objectives: o Green: Meets all of the standards for success. o Yellow: Achieved some, but not all, of the criteria. o Red: Has any one of a number of serious flaws. Goals are important but arbitrary goal setting and management to obtain these goals can lead to the wrong behavior!

Establishing a Long Lasting Beneficial Malcolm Baldrige Framework Read More »

Enhanced Six Sigma Framework

Six Sigma does five principal things: It emphasizes the need to recognize opportunities and eliminate customer-defined defects. It recognizes that variation hinders ability to reliably deliver high-quality services. It requires data-driven decisions and incorporates a comprehensive set of quality tools under a framework for effective problem solving. It provides a highly perspective cultural infrastructure to effectively obtain sustainable results. And, when implemented correctly, it promises and delivers substantial improved operating profit.

Enhanced Six Sigma Framework Read More »