Author name: Forrest Breyfogle

This KPI and process performance metrics example describes an enhanced measurement reporting technique that requires no goal or specification. The described method can provide more insight into what is happening in a process (and what to do differently to improve its response) than ever seen before with a traditional measurement report-out.

This process capability analysis example discusses a Cp, Cpk, Pp, & Ppk (process capability and process performance) index report-out and the advantages of a 30,000-foot-level reporting alternative.