Author name: Forrest Breyfogle

Process Performance and KPI Tracking 2.0: Diabetes Measurement and Improvement Example

This process performance and KPI Tracking 2.0 example uses a colleague’s diabetes measurement data to illustrate an enhanced statistical-based process performance and Key Performance Indicator (KPI) tracking methodology that encourages and displays results from process enhancement efforts.

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KPI and Process Performance Metrics 2.0: No Specification or Goal Required

This KPI and process performance metrics example describes an enhanced measurement reporting technique that requires no goal or specification. The described method can provide more insight into what is happening in a process (and what to do differently to improve its response) than ever seen before with a traditional measurement report-out.

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