Organizations often use a performance metrics system that only provides point to point comparisons. For example, the currently monthly profitability of a business might be compared to last month. Any movement that is not desirable often leads to a search for what happened.
This what-happened investigation can result in the treatment of common cause variability as though it were special cause. Wasteful firefighting often is a result of traditional metric report-outs and nothing positive happens relative to making a metric improve over time.
A 30,000-foot-level predictive reporting methodology addresses this traditional metric reporting format shortcoming. With 30,000-foot-level metric reporting, a predictive statement assessment is made. If a process output performance is stable and the futuristic response is undesirable, this metric desirable shortcoming pulls for the creation of a process improvement effort that enhances the measurement’s response.
Enterprise Performance Reporting System (EPRS) software provides a means to easily create 30,000-foot-level report outs. A statistical shift in the time-series portion of a 30,000-foot-level metric is an indicator that the process output changed, either to the betterment or degradation. When this happens a new predictive process statement can then be made using this software.
How to improve KPI reporting is one of the most pressing questions faced by leadership teams in today’s data-saturated business environment. Organizations track more data than ever before, but most continue to struggle with converting their metrics into meaningful guidance that drives the business forward. Dashboards update daily, scorecards are reviewed in meetings, and yet […]
The question “How is a control chart used?” is a critical inquiry that I will rephrase to “How is a control chart used so it leads to the best behavior?” This article will highlight issues with traditional control charting and provide a free app that provides a more effective approach to address these issues. To
How is a Control Chart Used: Its Purpose and Shortcomings – A Better Approach Read More »
Performance metrics are meant to guide businesses, but in most organizations, they do the opposite. Leaders stare at colorful dashboards packed with red-yellow-green indicators, unsure of where to focus. Metrics are reviewed in isolation, performance is judged in snapshots, and improvement efforts chase symptoms rather than root causes. The result? Misalignment, wasted effort, and missed
Performance Metrics 2.0: Turning Dashboard Confusion into Strategic Clarity Read More »
In today’s data-driven world, businesses rely heavily on operational key performance indicators (KPIs) to monitor performance, guide decisions, and demonstrate success. However, many organizations find that despite dashboard after dashboard, improvement stalls—or worse, decisions made from these metrics cause unintended harm. Why does this happen? Because traditional KPI systems are flawed. They often measure what’s
Operational Key Performance Indicators 2.0: A Smarter KPI Reporting System Read More »
Key performance indicators (KPIs) are essential for tracking the progress and success of any business initiative. However, traditional KPI reporting and Performance Metrics Reporting often falls short—misleading decision-makers with reactive snapshots and overcomplicated dashboards. A more effective alternative exists: 30,000-foot-level KPI reporting, a smarter, statistically sound approach pioneered by Smarter Solutions. Unlike conventional methods that
A effective visualizing operational metrics methodology is essential for organizations aiming to improve performance, streamline processes, and make data-driven decisions. But how you visualize and interpret these KPIs can make or break your success.
Visualizing Operational Metrics: A Smarter Approach to KPI Dashboards Read More »
This March 20, 2025, Houston ASQ meeting presentation shows how variable control charts can give false signals and what to do to address the problem. Provided below is a summary of the meeting’s agenda, a PDF copy of the presentation slides, and a recording of the meeting’s content.
How to calculate process capability is described in this post with an accompanying video. Described is how traditional process capability reporting methodologies have issues and a better way to answer the question “how to calculate process capability.”
How to Calculate Process Capability – A Better Way Read More »
Attribute control chart types selection are problems. The issues with traditional attribute control chart types selection and what to do to resolve the issues are described in this recorded ASQ webinar.
How to track performance metrics is important; however, often traditional metric-reporting approaches lead to unhealthy, if not destructive, behaviors.
