Enhanced Performance Excellence Training: Integrated Enterprise Excellence Business Management System

Enhanced performance excellence training is provided when the coursework is based on the Integrated Enterprise Excellence (IEE) business management system.

Organizations benefit when they also utilize Integrated Enterprise Excellence for creating a next generation operational excellence system in their organization. The following Executive, Champion, and Implementer training offerings provide the how-to′s for this business management system formation.

Performance Excellence Training Abstract: Integrated Enterprise Excellence for Creating a Next Generation Operational Excellence System

Competitive pressures are forcing executives to react faster to changing business conditions and customer requirements. Line managers and decision-makers need to have an efficient and effective system for day-to-day business operation with access to performance metrics that lead to the most appropriate activities.

Managers and others need to have access to the right information so that they can timely seize opportunities and deliver outstanding performance. Yet, much of today’s reporting consists of stale reporting of past results in financial terms that require much interpretation. Rather than after-the-fact box scores, executives need actionable information that helps track progress and predicts what is likely to happen next, unless something changes.

In short, what’s needed is a performance measurement and improvement system that orchestrates financial and operational success. Integrated Enterprise Excellence (IEE) provides a next-generation business management system for addressing this need, which is described in a one-minute video.

Integrated Enterprise Excellence for Creating a Next Generation Operational Excellence System

IEE training describes for Executives, Champions, and Implementers issues with common-place traditional scorecard report-outs and what can be done to resolve these shortcomings. This instruction describes the creation of 30,000-foot-level predictive performance metrics that can have a structure alignment with the processes that created them. The provided IEE methodologies offer a next generation Operational Excellence System that can be applied in all industries, governmental agencies and non-profit organizations.

Performance Excellence Training offerings provide insight to:

  • Predictive performance metrics that will lead to the most appropriate organizational behaviors and reduce the amount of firefighting that often occurs in organizations.
  • Provide a structural linkage between an organization’s performance report-outs and the processes that created these metrics. The IEE value chain hierarchical structure can break down organizational silos.
  • Formulate targeted business-area strategies that will deliver the most big-picture benefit.
  • Identify and timely execute process improvement project efforts that will improve organizational key performance indicators so that the enterprise as a whole benefits.
  • Create a system where process owners are asking/demanding timely completion of projects that are to improve their performance metrics.

Performance Excellence Training materials and books

In addition to providing comprehensive workshop training materials, Forrest’s books are also included to provide the details of IEE from various perspectives. This five book IEE series will be utilized and referenced many times during the workshops.

performance excellence training books

Who would benefit from this training?

These workshops have been specially developed for those who are leading-thinking and data-driven professionals who would like to command and execute business decisions from a repeatable process and system, ensuring measurable success.

Who should attend either Execution, Champion, or Implementer IEE training?

  • CEOs, CIOs, CFOs, COOs, Vice Presidents, Presidents, and other senior-level executives
  • Directors, and Managers (Quality, Operations, Six Sigma, Lean, Business Improvements, Process, Business Strategy, Line)
  • Business Unit Managers / General Managers
  • Lean Six Sigma Master Black Belts and Black Belts

About Presenter

Forrest Breyfogle is an ASQ Fellow who has a MSME degree from the University of Texas in Austin.  He is CEO of Smarter Solutions Inc. He authored or co-authored over a dozen books. ASQ Body of Knowledge references are made to several of his books. His five-book Integrated Enterprise Excellence series provides the details for implementing an Operational Excellence system that structurally integrates predictive scorecards with the processes that created them. This IEE system provides the guidance for the selection and execution of improvement project efforts that benefit the big picture.

Mr. Breyfogle was named Quality Professional of the Year for 2011 by Quality Magazine and in 2012 Missouri University of Science and Technology awarded him its alumni achievement award. He also received the prestigious Crosby Medal from the American Society for Quality (ASQ) in 2004 for an earlier book, Implementing Six Sigma and was presented the Leadership Award at the 2013 Lean & Six Sigma World Conference.

Training Options

  • Executives (one day training) receive a high-level understanding of how they can create an analytical driven and improvement organizational culture that moves toward achievement of the 3 R′s of business; i.e., everyone doing the Right things, and doing them Right, at the Right time.
  • Champions (three day training) learn how to create an organizational IEE value chain that links predictive performance metrics with the processes that created them. In addition, they will gain an understanding of how to utilize the 9-step IEE system to determine improvement projects so that the organization as a whole benefit.
  • Implementers (one week training) learn how to transition traditional table of numbers, red-yellow-green, stacked bar charts and other scorecards to 30,000-foot-level predictive performance metric reporting. Attendees to this training will also be able to link these performance measures to the processes that created them through a clickable organizational IEE value chain. Attendees will also gain insight to the utilization of various tools in the 9-step IEE roadmap to analytically determine where improvement efforts should focus so that the enterprise as a whole benefit. Trainees will learn how to create an organization IEE infrastructure as described in the article ″Positive Metrics Poor Business Performance: How does this Happen?

Both public and on-site training sessions are available. An on-site implementers′ week-long training session can provide a one-hour leadership IEE introductory session the first thing Monday morning. On Friday afternoon, of the same week, these leaders can then experience a first-pass clickable IEE value chain for their organization as presented by students (i.e., their employees), who were in the training session.  In addition, this end-of-the-week presentation would include the presentation of an IEE Enterprise Improvement Plan (EIP) for their organization.


Contact Us to set up a time to discuss with Forrest Breyfogle how your organization might gain much from an Integrated Enterprise Excellence (IEE) Business Process Management System and its performance excellence training options.

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