Organizations benefit when their business performance management training provides instruction on how to structurally align performance metric reporting with the processes that created them.
Business Performance Management and the Integrated Enterprise Excellence (IEE) System
The Integrated Enterprise Excellence (IEE) business management system resolves the issues described in a one-minute video:
A structured integration of predictive performance metrics with the processes that created them, as provided in step 2 (value chain) of the 9-step IEE business management system.
Organizational IEE implementation benefits include:
- Movement toward achievement of the 3 R’s of business; i.e., everyone doing the Right things and doing them Right at the Right time.
- Replacement of wasteful firefighting ″issues of the day″ with targeted fire prevention improvement efforts so there is a reduction in the likelihood of re-occurrence of past problems.
- High-level operational and financial satellite metrics reporting that includes process variability in these performance metrics report-outs.
- Goal setting so the most appropriate behaviors occur and there are no playing games with the numbers.
- Identification and timely execution of process improvement efforts so that the enterprise as a whole benefits financially.
A high-level summary of the IEE system is provided in an article:
Enterprise Performance Reporting System (EPRS) IEE software offers the vehicle for implementing IEE in organizations so that 30,000-foot-level operational and satellite-level financial metrics are automatically updated and in alignment with the processes that created them.
EPRS provides performance metrics and operational process transparency so that everyone throughout a business’ chain of command understands what is really happening. Among other things, this EPRS organizational transparency reduces the risk of bad things happening, even death, when business functions and individuals are not openly discussing discovered issues with leadership because of ″shooting the messenger″ fear.
CEO/President Conversational IEE EPRS Training
In a ″one-on-one″ discussion, the benefits and how-to details of IEE are discussed. This question-and-answer conversation focuses on how-to-resolve any business-management issue(s) that the CEO/President may be encountering. Example issues that this leader could be experiencing include the effectiveness of current performance management reviews, decision-making process, building/execution of strategies, scorecard reporting, and organizational improvement efforts.
When company data is made available, this session includes the demonstration and benefits of the IEE operational 30,000-foot-level and financial satellite-level reporting methodology.
From this short discussion, the CEO/President can decide if he/her wants to move forward with the implement of IEE and experience its benefits in their organization.
Business Performance Management IEE and EPRS Leadership Training
One hour, 4-hour, and 1-day Leadership training options provide the benefits and how-to details of IEE at various levels of details.
When EPRS software has been installed, this leadership training includes a demonstration of IEE automatically-updated, predictive-performance-metric reporting of organizational performance metrics. These metrics would be presented as part of a first-pass at the company’s IEE value chain structure, which provides IEE metrics reporting that has linkage to the processes that created the measurements.
All leadership would have access to their organization’s IEE value chain on their phone and computer.
Business Performance Management EPRS Metric Creation Training
In this 2-day or 3-day training session, practitioners learn how to use EPRS software to create predictive performance metrics for various types of process-response data, where there is linkage of measurement responses to their organization’s value chain.
When EPRS software has been installed, this training includes how to create automatically-updated, predictive-performance-metric reporting of performance metrics for their organization.
Instruction includes how to present these metrics as part of the company’s IEE value chain, which provides IEE metrics reporting that has linkage to the processes that created the performance measurements.
Business Performance Management EPRS Implementing Training
IEE and EPRS business performance management implementation training can be provided on-site or remotely. For on-site offerings, an IEE implementation expert provides, as a facilitator, just-in-time training to selected employees that would execute the details of the organization’s IEE implementation.
EPRS implementation training would include execution of all aspects of the IEE 9-step business management system to the IEE deployment team and others. Included in this instruction is the use of IEE analytics to determine where improvement efforts should focus so that operational 30,000-foot-level metrics improve and the big-picture benefits.
For an on-site facilitated IEE implementation, organizations can expect to have in one month a basic IEE execution structure with several performance metrics that are automatically updated.
With an on-site facilitated approach to implementing IEE, organizations can expect to complete in six months an IEE implementation to such an extent that the company can continue their own refinement of their IEE system over time with little or no additional IEE-expert coaching.
EPRS Management and Operations Training
For management and others in functional groups, this instruction shows how to use EPRS software for the understanding of IEE operational 30,000-foot-level and satellite-level performance metrics, which are provided when clicking into their organization’s IEE value chain.
Instruction is also provided on how to gain access to current procedures and documents that are in their IEE value chain. In addition, instruction is included on how to make changes to their IEE value-chain documentation and how to benefit from use of their IEE value chain in meetings.
Management and operations training is included in an on-site, facilitated organization’s EPRS implementation.
Additional Information
Contact Us to set up a time for a discussion of the details of various Business Performance Management training options and how your organization might gain much from these offerings and the implementation of Integrated Enterprise Excellence (IEE). and Enterprise Performance Reporting System (EPRS) software.