Uncategorized

Elephant-in-the-room business policies are not often openly discussed but can result in very unhealthy behaviors, as illustrated in our current economic crisis. This paper elaborates on these issues and describes an Integrated Enterprise Excellence (IEE) business governance system resolution. IEE integrates best practice management components and goes beyond traditional business techniques; e.g., the Balanced Scorecard and project-based process improvement techniques such as Lean Six Sigma. A Chief Performance Officer can use the IEE methodology for their Corporate Performance Management (CPM) system. The current management system that companies are using can lead to very unhealthy, destructive behaviors and are a large part of the economic crisis that we are now experiencing. Common-place business management systems are broken and need reinvention. IEE is a 21st century business management governance system that addresses these needs and more by overcoming shortcomings in the following areas: organizational scorecard and dashboard metrics; strategic planning practices and their metrics; traditional table of numbers, pie charts, stacked bar charts and other forms of non-predictive scorecard reporting; variance to metric goals, red-yellow-green scorecards, and the balanced scorecard. The predictive scorecard and other attributes of the Integrated Enterprise Excellence (IEE) system resolves these issues and gets organizations out of the firefighting mode, where common-cause issues are often reacted to as though they were special cause. IEE provides the guiding light for organizations to move toward achievement of the 3 Rs of business; i.e., everyone doing the Right things, and doing them Right, at the Right time.