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30,000-foot-level Full of Problems OR Paradigm Shift?

I am writing this response as author of the <ahref=”https://www.smartersolutions.com/articles.htm”>November 2006 3.4 per million article, which generated QP Mailbag feedback in the January and February issues of Quality Progress. My response to Tim Folkerts’ comments in the January 2007 issue had been given in the discussion board. In this response I stated: The point relative

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