KPI dashboard software that reports process performance metrics in a 30,000-foot-level format has many advantages over traditional reporting approaches.
30,000-foot-level reporting can provide a consistent reporting format that addresses commonplace metric Key Performance Indicator, KPI dashboard software reporting confusion in an organization.
Traditional Metrics Reporting Has Many Problems
As illustrated in the graphic above, traditional KPI dashboard software and performance reports can have many formats. Often one may examine a report-out and think, what should I do with this reporting?
Traditional forms of KPI reporting attempt to manage Y in the relationship Y = f(X) for organizational metrics, leading to inappropriate actions. For example, consider that an organization’s monthly Y goal is the number of units shipped (i.e., KPI goal). Consider next that a current month’s goal is not being met. For this situation, to meet this current-month goal, future orders are pulled into the current month at great expense to the organization so that the monthly goal is met. The general organizational consensus is that we will worry about next month next month. This commonplace practice can create much organizational chaos and negatively impact the organization’s overall financials.
Traditional KPI dashboard reporting formats do not encourage improving the X’s in a process so that the Y response will be better in the future. For the previous illustration, perhaps the organization should undertake efforts to enhance its marketing and sales processes so it can, in the future, ship more products monthly without “robbing” from future-placed orders.
Traditional KPI dashboard reporting formats can lead to firefighting and “playing games with the numbers.”
KPI Dashboard Software Tracking at the 30,000-foot-level
The primary objective of 30,000-foot-level reporting is not to report the current performance of an operational or financial metric but instead to report the metric from a process output point of view, where if recent performance is unsatisfactory, there is a need for process improvement.
30,000-foot-level reporting as a Key Performance Indicator, KPI dashboard software provides:
- Tracking so the organization can determine if there is a need for process improvement
- A one-chart reporting for the assessment of process-output-response stability and capability/performance reporting
- Easy to understand process capability and performance reporting statement when a process is considered stable
- It doesn’t require a specification; instead of reporting a non-conformance rate for this no-specification-tolerance situation, it provides an estimate for an 80% frequency of occurrence rate, which delivers an expectation of the process output response variation in the future, i.e., there is an expectation that four out of five futuristic reported values will be in this 80% range when a process response is considered stable
- Provides a prediction statement for stable processes, where improvement is needed if a futuristic reported-statement is undesirable
- Provides a consistent report-out statement for both continuous and attribute pass-fail response data.
- Shows in one report when a process changed (for the “good” or “bad”) and its new level of performance
- Can provide consistent reporting throughout an organization, from leadership KPI reporting to the inspection of incoming supplier quality.
The following video describes how to use a free app to create 30,000-foot-level reports; however, Enterprise Performance Reporting System (EPRS) software can provide automatic updates of 30,000-foot-level metrics as an organization-wide KPI dashboard software reporting behind an organization’s firewall.
This video describes how to use a free app to create 30,000-foot-level KPI dashboard software reports for the following situations, where if a reported rate is undesirable, process improvement is needed:
- Monthly reporting of an organization’s profit margin or EBITDA over several years; mean and 80% frequency of occurrence rate reporting
- Lead time from order initiation to completion; mean and 80% frequency of occurrence rate reporting
- A kaizen event’s baseline of cycle time to improve in a manufacturing process; mean and 80% frequency of occurrence rate reporting
- A measurement on one daily manufactured part that is randomly selected and has a specification requirement; non-conformance rate reporting
- Replacement to current Cp, Cpk, Pp, and Ppk reporting with a non-conformance rate statement that provides a consistent report-out format which is easier to understand than process capability/performance indices reports
- Time taken to complete ISO 9001 or supplier audits; also, the number of issues reported in the audit
- Measurement of five part’s dimensions from supplier-lot shipments, subgroup by lots
- The proportion of manufacturing end-of-test non-conformances tracked monthly
- The proportion of proposals that were not accepted tracked monthly
- The proportion of Acceptable Quality Level (AQL) tests that were non-compliant, tracked monthly
- The proportion of supplier shipments not received on time tracked monthly
Contact Us through an e-mail or telephone call to set up a time for a discussion on how your organization might gain much from KPI dashboard software. Or, a Zoom meeting can be schedule directly:
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