Business Management System

Organizations benefit when their business management system effectively integrates key performance indicators (KPIs) and other performance measurements with the processes that created them.

The Integrated Enterprise Excellence (IEE) 9-step system provides this integration through an IEE value chain. The IEE system, an enhanced, next generation business process management methodology, also offers predictive performance metrics and a road map for analytically determining targeted strategies and improvement efforts which benefit the big picture.

Businesses can use the IEE methodology framework to achieve much success with their Operational Excellence (OE) or a lean Six Sigma deployments.

The 5 book Integrated Enterprise Excellence series provides the road maps and details to create an enhanced next generation business process management (BPM) system for organizations to enhance both their strategic and day-to-day management practices.

The Enterprise Performance Reporting System (EPRS) software provides transparent predictive performance reporting that is integrated with the processes that created them through a clickable IEE value chain.

BPMN Tutorial: Business Process Modeling And Notation Webinar

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In this one hour webinar, Rick covers the basics of BPMN – Business Process Modeling and Notation. Learn the differences between this new tool and Value Chain Mapping or Process Mapping. See the common shapes in this diagramming method and understand how to use and interpret each. In this very interactive webinar, you will come away with the basics to practically utilize this tool.

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How to Set Business Goals and Achieve Them: An Enhanced Approach

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How to set business goals and achieve them needs to be addressed through a system that integrates scorecards with the processes that created the performance-metric outputs.  This objective is achieved through the Integrated Enterprise Excellence (IEE) business management system. 

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Webinar on Deploying Business Process Management Successfully, A Case Study

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Forrest and Rick share results of a BPM implementation while reviewing the practical steps taken to administer a new Business Process Management project. The steps shared can be applied to any organization in any industry. Check out this webinar to learn the Integrated Enterprise Excellence method of BPM which focuses on the top down and enterprise success.

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Business Process Management Key Process Indicators

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  Business Process Management Key Process Indicators are used to monitor the business performance of an organization.  However, are we selecting, tracking, and making the best decisions relative to organizational KPIs?  I say that often there are problems with the traditional approaches.  Described next are some issues with traditional approaches, along with resolution.    Business

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Business Process Management Notation (BPMN) Definition

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Business Process Management Notation (BPMN) is a process diagramming method that is relatively new to me, but I find it very useful.  I first saw it about two years ago on a consulting contract in Finland where there were process improvement professionals from around the European Union.  They told me that the BPMN method was quite

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Business Process Management System in Healthcare Enhancements

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Business Process Management System in Healthcare can have its benefits when there is a wise implementation.  Described will be the benefits of an enhanced implementation approach to Business Process Management (BPM). A BPM book and other references are included that can be used for execution of the techniques.  Business Process Management System in Healthcare and Benefits

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Effective Business Process Management Software Development

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“Starbucks introduced Lean concepts to their stores in 2009… The result is that there was more same store revenue with less operating costs. Target was losing ground to competitors in sales. They tested new upscale products with a focus on colors rather than low cost. It worked so it was spread to all stores. Now they are a leader and sales are up.” Want to make sure your Business Process Management (BPM) deployment runs successfully like Starbucks and Target? Download this whitepaper to learn BPM deployment risks to avoid!

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Business Process Management System in Hotels

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Business Process Management System in Hotels has a lot of opportunity.  Recently I gave a presentation in Las Vegas at the ASQ Service Quality Conference.  In this presentation, I described a methodology that described how to integrate Business Process Management with Lean Six Sigma so that improvement projects were identified that benefit the enterprise as

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Business Process Management System with Process Improvement

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A Business Process Management System with Process Improvement can be helpful to make organizations more competitive. Described will be the benefits of a formal roadmap for this integration, where a free BPM e-book on the methods will be later referenced. Many business enterprises were heavily affected by the recent recession; however, the good thing about the

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