Performance Measurements

Organizations often use a performance metrics system that only provides point to point comparisons. For example, the currently monthly profitability of a business might be compared to last month. Any movement that is not desirable often leads to a search for what happened.

This what-happened investigation can result in the treatment of common cause variability as though it were special cause. Wasteful firefighting often is a result of traditional metric report-outs and nothing positive happens relative to making a metric improve over time.

A 30,000-foot-level predictive reporting methodology addresses this traditional metric reporting format shortcoming. With 30,000-foot-level metric reporting, a predictive statement assessment is made. If a process output performance is stable and the futuristic response is undesirable, this metric desirable shortcoming pulls for the creation of a process improvement effort that enhances the measurement’s response.

Enterprise Performance Reporting System (EPRS) software provides a means to easily create 30,000-foot-level report outs. A statistical shift in the time-series portion of a 30,000-foot-level metric is an indicator that the process output changed, either to the betterment or degradation. When this happens a new predictive process statement can then be made using this software.

KPI Report Example: Applying a Free Enhanced KPI Reporting App for Subgrouped Data

Provided is a Key Performance Indicator KPI report example that illustrates a solution to the complaint that an organization’s current KPI table of numbers and red-yellow-green scorecard reporting is ineffective and does not lead to the best behaviors; e.g., is there a current issue that needs resolving or should a process improvement effort be undertaken.

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Next Generation Performance Reporting Software: How to Address Deming’s Red-Bead Experiment Issues

Enterprise Performance Reporting System (EPRS) software provides, in addition to reports of performance, guidance on where long-lasting improvements should be directed so the bottom-line of an organization is enhanced.

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Statistical Process Control Chart X-bar Chart Example

This Statistical Process Control Chart  x bar and r chart example describes an effective way to create a high-level performance tracking system that includes a process capability report-out in one report-out.  The described 30,000-foot-level reporting first assesses process stability from a high-level vantage point and then if the process is stable provides a capability statement, using terminology

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Developing Business Performance Metrics and their Improvement

When developing business performance metrics, focus should be given to creating measurements that give insight for making the most appropriate decision, whether that is to take action or leave things as they current are. Developing performance metrics should involve the creation of an entity that is measurable, sustainable, auditable, and consistent. Reliable and effective performance

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Enhanced Key Performance Indicators Balanced Scorecard

An enhancement to key performance indicators balanced scorecard reporting is provided through the Integrated Enterprise Excellence (IEE) business management system. Key Performance Indicators (KPIs) with organizational balance is enhanced for KPIs through an enhanced business management system’s value chain. Key Performance Indicators Balanced Scorecard: KPI Selection A key performance indicator (KPI) is a type of

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Enhanced Balanced Scorecard Performance Measurement System

An enhanced balanced scorecard performance measurement system is provided through the Integrated Enterprise Excellence (IEE) business management system. This balanced scorecard performance measurement system provides predictive scorecard methodology that offers additional management insight for improvements.   Balanced Scorecard Performance Measurement System Enhancements The balanced scorecard is a strategic planning and management system that aligns business activities

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How to Report Performance Measures with Analyses, a Diabetes Illustration

ASQ Quality Progress January 2017 published article titled “Monitor and Manage: Diabetes measurement tracking at the 30,000-foot-level.” Described is an Integrated Enterprise Excellence (IEE) approach for diabetes measurement tracking and understanding improvement opportunities. Techniques apply to business key performance indicators (KPIs) as well; e.g., in an operational excellence business management system.

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Predictable Performance Report Example with Analytics

This predictable performance report example illustrates how a traditional table of numbers can be transitioned to a futuristic statement.  When the statement about predictive expectations are not desirable, analytics is used to give insight to where focus should be given to improve the output response

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