ARTICLES (WHITE PAPER)

Smarter Solutions, Inc. provides in these articles (white paper) how-to details that can have significant benefit to both organizational leadership and practitioners. Described (among other things) is the Integrated Enterprise Excellence (IEE) business management and improvement system which goes beyond Lean Six Sigma and the Balanced Scorecard. IEE provides a means to integrated predictive scorecards with the processes that created them. From IEE, organizations can determine where to focus improvement efforts so that the business as a whole benefits.

Business Performance Reporting Examples: 30,000-Foot-Level Report Enhancements

Predictive measurement statements can be created using the methodologies described in 30,000-foot-level Reports with Predictive Measurements. This article discusses how organizations can benefit from this enhanced measurement technique. With this understanding, businesses, non-profits, and governmental organizations can make improvements that positively impact the enterprise as a whole.

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Enhanced Attribute Data Control Chart with Process Capability Statement

Attribute, pass/fail proportion data, can be monitored over time for stability and then, when a process is stable, provide a prediction statement. When a process has a recent region of stability, it can also be said to be predictable. When this occurs, we can use historical data to make a statement about what we might expect in the future, assuming things stay the same; e.g., the center line of the chart if no transformations are needed to create the 30,000-foot-level chart, and the subgroup sizes are approximately the same.

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AQL Process (Acceptable Quality Level) Issues And Resolution

When determining an approach for assessing incoming part quality, the analyst needs to address the question of process stability. If a process is not stable, the test methods and confidence statements cannot be interpreted with much precision. Process control charting techniques can be used to determine the stability of a process.

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Enhanced Approach for How to Show Process Improvement

With a high-level process-output tracking at the 30,000-foot-level, there will be an infrequent subgrouping/sampling plan such that the typical variability from input variables that could affect the response will occur between these subgroupings. An infrequent subgrouping/sampling interval could be day, week, or month, where responses from differing people, departments, machines, and so forth would be captured within each subgroup. 30,000-foot-level charting does not offer timely identification of process changes but instead provides a high-level view of how the process is performing from a customer-of-the-process point of view.

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Enhancement of Porter Value Chain Framework and its Predictive Scorecards

Linkage of processes with the predictive performance measurements for these processes is accomplished through an Integrated Enterprise Excellence (IEE)1 value chain. With this system, when a performance metric or key performance indicator (KPI) is not achieving its desired objective, the processes associated with that metric in the value chain need improvement.

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Lean Organization Management Techniques

Lean has a very good tool set; however, it is not a business management system. To better address the challenges of the day, organizations need an effective business management system that integrates Lean tools with predictive scorecards and analytical/innovative strategies so that undertaken process improvement efforts have whole-enterprise benefits.

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Enhanced Business Management System Template

Executive leadership benefits when it has a business management system that orchestrates predictive scorecards, analytically/innovatively determine strategies, and identification/execution of process improvement projects that benefit the enterprise as a whole. Current business practices have shortcomings relative to the integration of these methodologies. This article elaborate on various enhancement opportunities.

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