Integrated Enterprise Excellence

The next generation business management system, Integrated Enterprise Excellence (IEE), integrates predictive scorecards with their processes. IEE provides an enhanced business management system that integrates analytically determined strategies with innovation so that improvement efforts give focus to enhancements so that the enterprise as a whole benefits.

Traditional performance scorecards such as a table of numbers, bar charts, or red-yellow-green scorecards can lead to unhealthy behaviors and/or wasteful firefighting activities. The 9-step IEE system avoids these issues and provides predictive scorecards that can lead to insight to where improvement efforts should give focus so that the enterprise as a whole benefits from process enhancement efforts.

Enterprise Performance Reporting System software (EPRS software) is available which provides automatic reporting of predictive process performance metrics that are linked with their processes.

The 30,000-foot-level predictive performance metric reporting system of IEE can also be used as a methodology to maintain the gain after a process has been enhanced.

Deming Quality Management Greatest Contributions: A Summary, Webinar and How to Implement

World-acclaimed quality guru, W.Edwards Deming wrote about, spoke about and implemented organizational change and continuous improvement through strategic quality management practices. He called his this, as he titled his book, Out of the Crisis. His successful theories are studied across the globe from Japan to the U.S. What is the biggest lesson from Mr. Deming? Robert Spencer, ASQ’s Quality Management Forum Editor, has been personally trained by Deming. He will present this one-hour webinar on “Deming’s Greatest Contribution to Quality Management.”” Topics covered: – Pursuing quality – Deming’s view of the organization – Deming’s system of profound knowledge – Approach to quality management – Deming’s Plan-Do-Study-Act (PDSA) Cycle – Deming’s 14 points – Deming’s 7 deadly diseases of management – Linkage to Integrated Enterprise Excellence System and Books by Forrest Breyfogle”

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Integrated Enterprise Excellence Review by Robert Spencer

Robert Spencer, Editor of ASQ’s Quality Forum Magazine, shares his review of the Integrated Enterprise Excellence Business Management System and Books offered by Smarter Solutions. Spencer, who has an Masters of Science degree in Quality Assurance, has gained experience in business management systems since the 70s covering government, Fortune 500 corporations academia, health care and more.

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Enhanced Operational Risk Management Framework

Organizations need an operational risk management framework that is no-nonsense and reveals where and when the most appropriate actions should occur.  In addition to risk avoidance, this operational risk management plan should encourage process improvement where it is most beneficial and needs to discourage, in general, unhealthy, if not destructive, behaviors.

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Enhancing Quality in a Service Organization: Description and Webinar

Quality is a key characteristic of a successful business. But should all businesses define quality in the same way??? The typical definition involves the meeting of a specification, but what if there is no specification? How do you define quality when there are no specifications? This video will make a compelling case that if you adopt a definition of quality that involves the execution of your processes, you will not have a method to measure quality outside of the traditional manufacturing environment. View this recorded webinar and learn how to begin a quality program in your non-manufacturing business!

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Enhanced Business Performance Management System

An enhanced business performance management system is needed that leads to the most appropriate behaviors throughout an organization. If this is not done, much organizational efforts can be wasted and unintended consequences can result. This enhanced-business-performance-management objective can be achieved through the Integrated Enterprise Excellence (IEE) business management system.

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Enhancement of Porter Value Chain Framework and its Predictive Scorecards

Linkage of processes with the predictive performance measurements for these processes is accomplished through an Integrated Enterprise Excellence (IEE)1 value chain. With this system, when a performance metric or key performance indicator (KPI) is not achieving its desired objective, the processes associated with that metric in the value chain need improvement.

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