Integrated Enterprise Excellence

The next generation business management system, Integrated Enterprise Excellence (IEE), integrates predictive scorecards with their processes. IEE provides an enhanced business management system that integrates analytically determined strategies with innovation so that improvement efforts give focus to enhancements so that the enterprise as a whole benefits.

Traditional performance scorecards such as a table of numbers, bar charts, or red-yellow-green scorecards can lead to unhealthy behaviors and/or wasteful firefighting activities. The 9-step IEE system avoids these issues and provides predictive scorecards that can lead to insight to where improvement efforts should give focus so that the enterprise as a whole benefits from process enhancement efforts.

Enterprise Performance Reporting System software (EPRS software) is available which provides automatic reporting of predictive process performance metrics that are linked with their processes.

The 30,000-foot-level predictive performance metric reporting system of IEE can also be used as a methodology to maintain the gain after a process has been enhanced.

Establishing a Long Lasting Beneficial Malcolm Baldrige Framework

Business Management System, Integrated Enterprise Excellence /

Are Measurements Leading to the Right Activity? One common type of scorecard uses red, yellow, and green to show whether immediate actions are needed relative to meeting established objectives: o Green: Meets all of the standards for success. o Yellow: Achieved some, but not all, of the criteria. o Red: Has any one of a number of serious flaws. Goals are important but arbitrary goal setting and management to obtain these goals can lead to the wrong behavior!

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Enhanced Business Excellence Model

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Through Lean Six Sigma many businesses have reported significant performance improvements. Though management may be satisfied with project selection and project execution, there is nagging doubt about whether enterprise as a whole is benefiting. Quite often Lean Six Sigma projects are often not in direct alignment with the achievement of corporate financial goals. Lean Six Sigma is not a business system. Lean Six Sigma is a project execution system. Integrated Enterprise Excellence (IEE) is a business governance system that takes Lean Six Sigma and traditional scorecards to a new level. IEE is a business system where performance improvement metric needs pull for the creation of IEE projects. IEE replaces firefighting with fire prevention and integrates scorecards, strategic planning, business improvement, and control. IEE helps organizations move toward achievement of the 3 Rs of business; i.e., everyone doing the Right things, and doing them Right, at the Right time. IEE provides the framework for achieving maximum, measurable, predictable and sustainable bottom-line results.

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Enhanced Logistics and Supply Chain Management

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Traditional management metrics often include tabular reporting and perhaps classic trend and bar charts. Management can also use a scorecard system to monitor and track both financial and non-financial areas of the business against measurement goals established for each of these metrics. With this scorecard approach, metric owners can be tracked against and are responsible for achieving the goals established for their respectively balanced scorecard metrics; i.e., financial, customer, internal business, and innovation and learning perspectives. Benefits can be achieved from these traditional performance measurement systems; however, if care is not exercised, many of these systems can lead to the wrong business activities and the sub-optimization of processes. However, In Integrated Enterprise Excellence (IEE) system cascading measurements can be created, which aligns metrics to the overall needs of the organization. The tracking of these measurements over time can then pull (using a Lean term) for the creation of IEE projects, which addresses common cause variability improvement needs for the process output.

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