Business Management System

Organizations benefit when their business management system effectively integrates key performance indicators (KPIs) and other performance measurements with the processes that created them.

The Integrated Enterprise Excellence (IEE) 9-step system provides this integration through an IEE value chain. The IEE system, an enhanced, next generation business process management methodology, also offers predictive performance metrics and a road map for analytically determining targeted strategies and improvement efforts which benefit the big picture.

Businesses can use the IEE methodology framework to achieve much success with their Operational Excellence (OE) or a lean Six Sigma deployments.

The 5 book Integrated Enterprise Excellence series provides the road maps and details to create an enhanced next generation business process management (BPM) system for organizations to enhance both their strategic and day-to-day management practices.

The Enterprise Performance Reporting System (EPRS) software provides transparent predictive performance reporting that is integrated with the processes that created them through a clickable IEE value chain.

Next Generation Lean Process Improvement Methodology

Business Management System, Business Process Improvements /

Lean has a very good tool set; however, it is not a business management system. To better address the challenges of the day, organizations need an effective business management system that integrates lean tools with predictive scorecards and analytical/innovative strategies so that undertaken process improvement efforts have whole-enterprise benefits. The Integrated Enterprise Excellence1 (IEE) business management system, which is illustrated in Figure 1, accomplishes this organizational objective. In Lean Six Sigma, improvement projects are to follow a define-measure-analyze-improve-control (DMAIC) roadmap. Within the IEE system, there are two DMAIC roadmaps: Project DMAIC (P-DMAIC) and Enterprise process DMAIC (E-DMAIC). This article discusses how these roadmaps are used to integrate Lean tools into the business management system.

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Business Process Management Definition and Beyond

Business Management System, Business Process Management /

A business process management definition is dependent upon the source. Many references provide a BPM description that gives focus to process automation, while others highlight process rules and documentation.  An Integrated Enterprise Excellence (IEE) business management system provides a BPM 2.0 system that can do both and more.

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Breaking Down Silos at Work and Make Collaboration Happen

Business Process Management, Integrated Enterprise Excellence /

Have you ever seen a person or an organization doing whatever it takes to achieve their measurement goals, even if their success would be detrimental to another department or the business as a whole? Most of us have observed or experienced this form of behavior. This conduct is an unintended consequence of the traditional methods for creating performance metrics in an organization. This article discusses how IEE’s non-silo metrics and improvement efforts provide a guiding light for organizations to bridge functional boundaries and move toward achievement of the three R’s of business.

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Enhanced Hoshin Strategic Planning Process

Business Management System, Integrated Enterprise Excellence /

Hoshin kanri, also called hoshin planning or policy deployment, is a technique that can establish a structure for implementing executive-defined strategies. However, the wording of strategic statements can lead to executions that are very team dependent. In addition, these statements can also lead to activities that are not healthy for the organization as a whole. In this article, Forrest Breyfogle will show how creating and executing strategic planning statements also can contribute to a company’s decline.

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Enhanced Lean Six Sigma DMAIC Process Roadmap for Conducting Business Improvement Efforts

Business Management System, Integrated Enterprise Excellence /

Lean Six Sigma is a well accepted business improvement methodology, but when you read about companies that have introduced Lean Six Sigma (LSS), the results are not always consistent. There are as many examples of success as there are of failure. Many studies on the impact of LSS show three key characteristics that are correlated with success: leadership support from the top levels of the company, high-potential employees provided LSS training, and the LSS methodology being used. From the outside, nearly all Lean Six Sigma programs and methods appear the same; they use DMAIC and they may provide a certification. All LSS methodologies are not the same, not by a long shot. The article discusses how the Smarter Solutions’ Lean Six Sigma roadmap and methodology provide students the highest probability of success in solving their project in a short period of time.

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Enhanced Lean Process Management System in an Overall Business Management Framework

Business Management System, Integrated Enterprise Excellence /

Lean has a very good tool set; however, it is not a business management system. Practitioners may work with process improvement tools in organizational silos that often have little, if any, positive impact on the big picture. The Integrated Enterprise Excellence system addresses this need for overall orchestration of business operations with process improvement efforts. This article discusses how lean tools are integrated within the IEE system.

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Enhanced Management Control System

Business Management System, Integrated Enterprise Excellence /

People need to maintain control of their behaviors otherwise they might harm someone or their self. For example, people need to refrain from hitting someone when they get very upset with them. Similarly, companies need to have a control mechanism so that healthy policies and procedures are followed. If organizations don’t do this, problems can occur. We have seen the negative impacts on a global scale when companies do not have enterprise-wide control mechanisms that lead and drive healthy behaviors. This article discusses how to avoid some of this similar failures and how to create an effective business control system.

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Risk Mitigation in an Enhanced Business Management System: How-to Description and Webinar

Business Management System, Integrated Enterprise Excellence /

A few Lean Six Sigma project-problem statements read: Avoid problem [blank] from ever happening again. We can apply the standard DMAIC process to this issue to provide improvement recommendations to the organization, but is this the most efficient path to take? The choice to execute a DMAIC project will take significant time and many of the steps are not very useful. In this webinar we will provide a sequence of Lean Six Sigma tool usage that will provide a very comprehensive and long standing risk mitigation effort that is more than just using an FMEA.

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