Business Management System

Organizations benefit when their business management system effectively integrates key performance indicators (KPIs) and other performance measurements with the processes that created them.

The Integrated Enterprise Excellence (IEE) 9-step system provides this integration through an IEE value chain. The IEE system, an enhanced, next generation business process management methodology, also offers predictive performance metrics and a road map for analytically determining targeted strategies and improvement efforts which benefit the big picture.

Businesses can use the IEE methodology framework to achieve much success with their Operational Excellence (OE) or a lean Six Sigma deployments.

The 5 book Integrated Enterprise Excellence series provides the road maps and details to create an enhanced next generation business process management (BPM) system for organizations to enhance both their strategic and day-to-day management practices.

The Enterprise Performance Reporting System (EPRS) software provides transparent predictive performance reporting that is integrated with the processes that created them through a clickable IEE value chain.

Enhanced Lean Process Management System in an Overall Business Management Framework

Business Management System, Integrated Enterprise Excellence /

Lean has a very good tool set; however, it is not a business management system. Practitioners may work with process improvement tools in organizational silos that often have little, if any, positive impact on the big picture. The Integrated Enterprise Excellence system addresses this need for overall orchestration of business operations with process improvement efforts. This article discusses how lean tools are integrated within the IEE system.

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Enhanced Management Control System

Business Management System, Integrated Enterprise Excellence /

People need to maintain control of their behaviors otherwise they might harm someone or their self. For example, people need to refrain from hitting someone when they get very upset with them. Similarly, companies need to have a control mechanism so that healthy policies and procedures are followed. If organizations don’t do this, problems can occur. We have seen the negative impacts on a global scale when companies do not have enterprise-wide control mechanisms that lead and drive healthy behaviors. This article discusses how to avoid some of this similar failures and how to create an effective business control system.

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Risk Mitigation in an Enhanced Business Management System: How-to Description and Webinar

Business Management System, Integrated Enterprise Excellence /

A few Lean Six Sigma project-problem statements read: Avoid problem [blank] from ever happening again. We can apply the standard DMAIC process to this issue to provide improvement recommendations to the organization, but is this the most efficient path to take? The choice to execute a DMAIC project will take significant time and many of the steps are not very useful. In this webinar we will provide a sequence of Lean Six Sigma tool usage that will provide a very comprehensive and long standing risk mitigation effort that is more than just using an FMEA.

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Quality Assurance in an Enhanced Business Management System: Description and Webinar

Business Management System, Integrated Enterprise Excellence /

Many organizations align their Lean Six Sigma efforts with the quality department, but keep the efforts completely separate. There are a number of Lean Six Sigma tools that can be applied to the QA and QC efforts of an organization to drive significant improvements. This is not running a Lean Six Sigma project, but the use of certain tools to assess the performance of the inspections, the quality of the auditing, and more. We find that most organizations have a high level of faith in their QA and QC programs without understanding the power and effectiveness of these efforts. In this webinar we will show you a series of Lean Six Sigma measure, analyze, and control-phase tools that individually can assess the true QA and QC performance and lead to quick and inexpensive improvements.

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Project Management Methodology in an Enhanced Business Management System: Description and Webinar

Business Management System, Integrated Enterprise Excellence /

Described is the integration of the project management methodology in an overall enhanced Integrated Enterprise Excellence (IEE) Business Management System so that the enterprise as a whole benefits from the timely completion of implementation projects.

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Strategic Planning Process in an Enhanced Business Management System: Description and Webinar

Business Management System, Integrated Enterprise Excellence /

Does it appear that some strategic plans sound more like vision statements than actual strategies? It may be because many strategic plans are generated by committees using brainstorming and other opinion based tools. These are considered Lean Six Sigma DMAIC measure-phase tools. Have you considered using the define-phase concepts instead? In the webinar we will walk through the use of many DMAIC define-phase tools along with a few others that you can use to support a strategic planning session for your organization. You will be able to quickly see that these Lean Six Sigma tools could be used to eliminate the vision-type strategies from ever making it out of the session.

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Enhanced Lean Implementation Roadmap

Business Management System, Integrated Enterprise Excellence /

Lean, Lean Six Sigma, total quality management (TQM), and other techniques have helped companies improve processes through the execution of projects. However, much of these efforts have resulted in siloed process improvements that don’t benefit the enterprise as a whole. Lean Six Sigma and other process improvement programs have striven to improve their project selection process; however, often the gains from those projects have been minimal. It seems that what needs to be done to resolve this issue is for process improvement efforts to become more integrated within the overall business system (e.g., scorecard creation/management and strategy development/execution.) This article describes is a system for accomplishing this orchestration, where lean and Six Sigma tools enhance the overall business system so that the organization moves toward achieving the three Rs of business: everyone doing the right things, the right way, at the right time.

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Enhanced Process Improvement Methodologies for Business and Projects

Business Management System, Business Process Management /

There is often much contention between Six Sigma and lean communities. Lean disciples often believe that their methodologies should come first or be above Six Sigma, relative to organizational application, while others with a strong Six Sigma background propose just the opposite.Many process improvement programs now refer to their deployments as lean Six Sigma; however, these programs still tend to consider the tools in isolation without a true tool-integration road map. To address this integration issue, an examination of the measurement that is to be improved can provide insight into which tool or tools would be most applicable for any given situation.

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Executing Theory of Constraints Principles in a Business Management System

Business Management System, Integrated Enterprise Excellence /

In lean Six Sigma and lean kaizen event programs, improvement projects are often selected from a list of potential opportunities that were determined from a brainstorming session. This effort might provide some initial gains when starting a deployment; however, it typically stalls out and the process improvement teams are laid off when times get tough. The reason for this downsizing is that often process improvement efforts are not expended in areas where the overall enterprise benefits the most; e.g., focusing on sales and marketing when excess production capacity is available. This article walks through some of the frequent short-comings of Theory of Constraints and how it can best be applied to the enterprise.

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Enhanced Business Strategy Model for C-Suite Leadership

Business Management System, Integrated Enterprise Excellence /

Executive leadership needs to assess its business system, especially in times of economic challenge, to determine if its current management system can handle the increasing complexity of business. What organizations need is an enhanced methodology that provides the framework for leadership to systematically understand and manage its organization through an ever-changing environment. This paper describes a 9-step Integrated Enterprise Excellence business management governance system. This system is more than a problem solving project execution system such as Lean Six Sigma or Lean kaizen events. Provided in this 9-step methodology is a system that goes beyond the balanced scorecard and truly integrates (predictive) scorecards, (analytically/innovatively determined) strategic planning, and business process improvement efforts so that the business as a whole benefits and moves toward achieving the three Rs of business; i.e., everyone doing the Right things and doing them Right at the Right time.

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