VIDEOS

These videos include, among other topics, an Integrated Enterprise Excellence (IEE) on-site case study and an interview by Quality Digest about IEE. Also included are videos about the IEE series of books that take lean Six Sigma and business management to the next level.

KPI Management: KPI Metric Reports that lead to the Best Behaviors

Integrated Enterprise Excellence /

Effective KPI management of an organization’s Key Performance Indicators is critical; however, there are issues with traditional metric reporting and its accompanying goal-setting practices. KPI metrics reporting is an elephant in the room problem where organizations can waste much time and resources that unnecessarily cost a lot of money and lead to much frustration.

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Process Performance and KPI Tracking 2.0: Diabetes Measurement and Improvement Example

Key Performance Indicators, Process Metrics /

This process performance and KPI Tracking 2.0 example uses a colleague’s diabetes measurement data to illustrate an enhanced statistical-based process performance and Key Performance Indicator (KPI) tracking methodology that encourages and displays results from process enhancement efforts.

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KPI and Process Performance Metrics 2.0: No Specification or Goal Required

Process Metrics /

This KPI and process performance metrics example describes an enhanced measurement reporting technique that requires no goal or specification. The described method can provide more insight into what is happening in a process (and what to do differently to improve its response) than ever seen before with a traditional measurement report-out.

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