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Realizing that you are old is not an easy pill to swallow, but we all encounter these incidents at some point in time. I will share a recent experience that highlighted how old I am. Hopefully you will share any age-enlightening experience that you have had in a comment to this blog.  This dialog could

Organizations need an effective leadership and management approach so that the right activities occur throughout the enterprise, and the organization as a whole benefits. Effective Leadership and Management: Sinek and ″Leaders Eat Last″ Simon Sinek, author of Start with Why, emphasizes in his newer book, Leaders Eat Last, that organizations need to highlight the human

The Six Sigma Methodology – Hypothesis Testing has applicability in the execution of improvement efforts to processes via a Lean Six Sigma Define-Measure-Analyze-Improve-Control (DMAIC) roadmap or the enterprise as a whole. With both efforts, it is important to first determine what measurement is to be improved through this undertaking.  At the enterprise level, one could

Stephen Covey 8th habit achievement is not a trivial undertaking; i.e., from effectiveness to greatness.  In the book Made to Stick, the authors highlighted the following points from Stephen Covey’s 8th Habit: From Effectiveness to Greatness: Stephen Covey 8th Habit Achievement Challenges The following was determined by polling 23,000 employees from a number of companies

The shades of green for Lean Six Sigma Green Belt training can lead to significant differences in the amount of green-backs (i.e., US dollars) that a company receives from their efforts.  Lean Six Sigma Green Belt training and execution of its process improvement methodologies so that the  enterprise as a whole benefits can result in BIG

A postal truck , without a driver, jumped our driveway’s retaining wall, and crashed into our front-yard trees.  As the photo below shows, a postal truck miraculously squeezed between two trees and hit a third tree in our front yard. This accident could have been a lot worse; fortunately no one was injured.     My wife heard

Creating a Critical Thinking company needs to be a part of addressing the question that Melissa Korn presents in a Wall Street Journal (WSJ) article, ″Bosses Seek ´Critical Thinking,´ but What Is That?″ Korn’s WSJ article notes that there has been a doubling of job posts for critical thinking since 2009; however, it is not

An opportunity for improving voice of the customer input using a customer satisfaction survey will be described. Care needs to be executed when obtaining voice of the customer input using a customer satisfaction survey.  If caution is not exercised, confusion and distortion can result. To illustrate this point, I will share a recent experience that